Everything behind
your brand.
On one platform.

Sell, prescribe, ship and retain on one connected platform. Your brand stays front and center with its customers. YNOW runs everything behind it.

Order YN-1024Illustrative

One order.
Three responsibilities.

Commerce
Payment held
Clinical care
Review required
Pharmacy
Not routed

Payment is a commercial step.
Clinical decisions stay with clinicians.

Sell Retain Prescribe and fulfill Grow

Sell with a checkout
that protects your customers.

Build the medical quiz, set your catalog and take payment the right way. Cards are held at checkout and charged after clinical approval.

  • A medical quiz builder with branching logic and safety rules, tested as a patient before going live
  • Products, plans and pricing per market, with tax and invoicing handled and scheduled price changes
  • Card details entered in the payment provider’s secure fields, never on your servers
  • Cards and e-wallets, including GCash in the Philippines, across multiple payment processors
Get started
Commerce workspaceIllustrative

Built around
the day-to-day.

Your catalogThe commercial offering behind your brand.

Your ordersActivity and payment status in view.

Your subscriptionsThe recurring side of the relationship.

Reviewed by a clinician.
Refilled on autopilot.

Every order goes to a licensed clinician before any money moves. Approved orders go to the pharmacy, and refills run themselves.

Subscriptions that
run themselves.

Automatic refills, smart retries when a payment fails, and self-service changes for customers. A clear queue of failed payments, with one-click payment links. Memberships and care plans alongside treatment.

GLP-1 programIllustrative
Plan
Monthly subscription
Billing
Scheduled
Care decision
Separate clinical review

Recurring billing does not authorize treatment.

A clinician decides.
The pharmacy ships.

Connect your own doctors or a partner clinical network through one standard connection. Approved orders go straight to the pharmacy, are checked before dispatch, and customers get shipping updates.

Clinician

Reviews and makes care decisions

Pharmacy

Handles dispensing and fulfillment

Your operating overviewIllustrative
Order activityIn perspective.

See what’s working.
Keep health data out of it.

Payment analytics show approval rates, payment methods and decline reasons. Conversions go to Meta, TikTok, Reddit, Google, GA4 and PostHog, consent-aware and without health data. Email marketing runs through Customer.io, with no clinical content in marketing messages.

Try the analytics preview

What brands get.

Eight parts of one platform, from launch day to the team that runs it.

01

Launch your brand

Set your colors, fonts and logo and see your site update instantly. Manage multiple brands and markets on one platform. YNOW is live in the Philippines, with the United States launching soon. Write a product, quiz or treatment page once and adapt the wording per brand or market, with clinical content locked and consistent. Add a native iOS and Android app for each brand.

02

Sell

A medical quiz builder with branching logic and safety rules. Catalog and pricing per market, with tax and invoicing handled. A checkout that holds cards until clinical approval, with local payment methods.

03

Prescribe

Clinician review is built into every order: a licensed clinician reviews it before any money moves. Plug in your own doctors or a partner clinical network through one standard connection.

04

Fulfill

Approved orders go straight to the pharmacy, are checked before dispatch, and customers get shipping updates.

05

Retain

Subscriptions that run themselves, failed-payment recovery with one-click payment links, and memberships and care plans alongside treatment.

06

Support

One inbox for requests, web chat and email, with the customer’s full history alongside. An AI assistant drafts replies, and a person reviews and sends every one. Medical questions go to a clinician automatically. A knowledge base gives your team and the assistant answers they can rely on.

07

Grow

Your daily brief, payment analytics, consent-aware marketing tracking without health data, and email marketing through Customer.io.

08

Run your team

Roles for owners, admins, catalog managers, support agents, finance and form builders, each seeing what they need. A full audit trail of who changed what, and when. Our support team enters your account with time-limited access you approve, and not otherwise.

One order.
A connected operation.

Every part of the order runs on one platform. The card is held at checkout. A licensed clinician reviews the order, and the payment goes through once they approve. Then the pharmacy ships it.

GLP-1 programOrder YN-1024

Illustrative orderNo live patient data

Payment
held.

Payment
Card held
Order
Received

The commercial step is recorded. Clinical review is a separate decision.

Clinical review
required.

Review
Required
Decision by
Clinician

This order needs clinical review. Clinical decisions stay with clinicians.

Fulfillment
not routed.

Handoff
Not routed
Connection
Pharmacy API

Pharmacy fulfillment follows the appropriate clinical steps. It has not been routed here.

Payment is not clinical approval.

The platform connects the operation. The clinician makes the care decision.

Start to finish,
step by step.

What the customer sees is the brand. What runs behind each step is YNOW.

01

Discover

The customer lands on the brand’s own website, in the brand’s own look.

02

Assess

A short medical quiz, one question per screen. Built-in safety rules stop customers who aren’t suitable from continuing.

03

Sign up

Email and a 6-digit code. No passwords.

04

Get a recommendation

A recommended treatment and plan, priced clearly.

05

Check out

Card or e-wallet. The card is held, not charged.

06

Complete the medical intake

Just the questions the quiz didn’t already ask, plus ID, consent and signature.

07

A clinician decides

If approved, the payment goes through. If not, the hold is released or the money refunded.

08

Pharmacy and delivery

The order is packed, checked and shipped, with tracking updates to the customer.

09

Refills on autopilot

The subscription renews each cycle. Customers pause, skip, reschedule or change their plan themselves, on the web or in the brand’s own app.

10

Ongoing care

Care chat and progress check-ins, with at-home lab testing to follow. Lab results will be reviewed by a doctor.

A few things,
made clearer.

See all FAQs
Who makes clinical decisions?

Licensed clinicians do. Every order goes to a licensed clinician before any money moves, and approval is always the clinician’s decision. At checkout the card is held, not charged. Payment never guarantees a prescription.

How does pharmacy fulfillment work?

Approved orders go straight to the pharmacy. Each order is packed and checked before dispatch, and customers get shipping updates with tracking.

How do subscriptions work?

Refills run on autopilot: the subscription renews each cycle. Customers can pause, skip, reschedule or change their plan themselves, on the web or in your brand’s own app. When a payment fails, smart retries run automatically, and your team gets a clear recovery queue with one-click payment links. Memberships and care plans run alongside treatment.

yNOWGood things start with a conversation.

Your operation.
Let’s connect it.

Tell us about your brand and the categories you want to launch.
Pricing is shared once you get in touch.

Get started

A conversation. Tailored pricing.
Onboarding around your business.

Start with YNOW

Get started with YNOW

Share your details and we’ll set up your first conversation.

Step 1 of 2

No commitment. Our team will follow up personally.