Payment
held.
- Payment
- Card held
- Order
- Received
The commercial step is recorded. Clinical review is a separate decision.
Your brandWorkspaceGLP-1 program
Order YN-1024
Inside this orderChoose a view
One operating picture.
Each responsibility stays clear.
PaymentsYN-1024
Card heldThe commercial
The commercial
record.
Orders and payments belong together. See the commercial step in the context of the whole operation.
- Payment status
- Card held
- Clinical review
- Still required
Payment status does not determine clinical eligibility.
Clinician networkYN-1024
Review requiredA clinician’s
A clinician’s
decision.
Connect the operation to the people who make care decisions. Clinical review stays with clinicians.
- Clinical review
- Required
- Decision by
- Clinician
A held payment is a separate commercial step.
Pharmacy APIYN-1024
Not routedThe next
The next
handoff.
Pharmacy fulfillment connects by API and follows the appropriate care steps. This order has not been routed.
- Pharmacy handoff
- Not routed
- Clinical review
- Still required
The pharmacy handles dispensing and fulfillment.
Commerce. Care. Connected.No live patient dataA look at what’s possible. Illustrative product interface.
A patchwork of tools.
An order stuck between them.
Running a telehealth brand often means a store, a quiz builder, a subscription app, several payment providers, a doctor network, a pharmacy, a support desk and ad tracking. They don’t talk to each other properly. The result is double charges, orders stuck between systems, subscriptions that bill at the wrong time, customers charged before a doctor approves, and health data leaking into marketing tools. YNOW replaces that patchwork with one platform where every part of the order is connected.
StorefrontMedical assessmentCheckoutClinician reviewPharmacy fulfillmentSubscriptionsCustomer supportMarketing tracking
One order.
A connected operation.
Every part of the order runs on one platform. The card is held at checkout. A licensed clinician reviews the order, and the payment goes through once they approve. Then the pharmacy ships it.
GLP-1 programOrder YN-1024Illustrative orderNo live patient dataExplore the sample order
Payment
Clinical review
required.
- Review
- Required
- Decision by
- Clinician
This order needs clinical review. Clinical decisions stay with clinicians.
Fulfillment
not routed.
- Handoff
- Not routed
- Connection
- Pharmacy API
Pharmacy fulfillment follows the appropriate clinical steps. It has not been routed here.
Payment is not clinical approval.
The platform connects the operation. The clinician makes the care decision.
Less switching tabs.
More seeing the whole picture.
Orders, subscriptions and your daily numbers.
One place to run every brand and market.
Your brand/ WorkspaceInteractive product preview
Your commerce, organized.
Orders
3 sample orders shown
OrderProgramPaymentClinical status
YN-1024
- Payment
- Clinical review
- Pharmacy
Select an order to see its next step.
A clearer view of recurring commerce.
Subscriptions
GLP-1 programMonthly subscription · Sample planScheduled billing
Recurring billing and clinical authorization are separate steps.
The essentials, without the spreadsheet.
Analytics
Sample orders 357-day example
One place for the work behind your brand.Illustrative interface. No live patient data.
Built around the way you operate.
Commerce, clinicians and pharmacy, connected.
Build the business.
Skip the patchwork.
A store, a quiz tool, a subscription app, payment providers, a doctor network and a support desk. When these tools don’t connect properly, orders get stuck between systems. Your team becomes the connection.
Compare the connections
One illustrative orderYN-1024
Commerce
Payment held
Commercial activityClinical care
Review required
A clinician’s decisionPharmacy
Not routed
The fulfillment handoffOne platform.
Not ten tools.
Commerce, clinical, pharmacy, subscriptions and support, all connected. The payment waits for the clinician’s decision.
Your team becomes
the connection.
When the store, payments, doctors and pharmacy live in separate tools, orders get stuck between systems and customers can be charged twice.
An illustration of operating structure. The sample order’s status never changes.
Why YNOW.
What brands get from one connected platform, in plain terms.
Money never moves before
a doctor approves.
Cards are held at checkout. Customers are charged after a clinician says yes. If not, the hold is released or the money refunded.
Health data stays
protected by design.
Medical information is kept separate from commerce and marketing data, walled off in the database itself, and never sent to marketing tools.
Charged once,
never twice.
The platform is built so a payment can be taken once. Never twice.
One platform,
not ten tools.
Commerce, clinical, pharmacy, subscriptions and support, all connected.
Launch new
categories fast.
Adding a new treatment area means adding rules, not new integrations.
Machines gather and draft.
Doctors decide.
AI speeds up the work. Clinicians and people stay in charge.
Built to be reliable.
Continuous automated health checks, and every past issue becomes a permanent safeguard.
Proven in market.
YNOW already powers live telehealth brands in the Philippines, for men’s health and weight loss.
Live in the Philippines.
Launching soon in the US.
In the Philippines, YNOW is live today with local currency, VAT, local invoicing and e-wallet payments. It powers live brands in men’s health and weight loss.
In the United States, YNOW is launching soon, with US clinical networks and privacy safeguards designed for US health data.
Each region runs separately, so customer data stays in its own region.Where is your
brand starting from?
Start with weight loss (GLP-1), sexual health (ED) or hair loss. Longevity and at-home lab testing follow. Adding a treatment area means adding rules, not new integrations.
Personal from
the first conversation.
Every brand starts somewhere different. Get started, and we work through the setup together before onboarding. Pricing is shared once we know your brand.
- 01
Tell us where
you want to go.Start with your brand, your audience and what you want the operation to look like.
What to bring
A short introduction is enough.
- Your idea or existing website
- Where your brand is today
- The questions you want to answer
- 02
Work through
the connections.Map the commerce and care requirements that shape your proposed scope and pricing.
What we discuss
- Commerce and payment requirements
- Clinical and pharmacy connections
- Responsibilities and commercial terms
- 03
Plan the setup.
Move forward together.Once the scope is agreed, build an onboarding plan around the work your operation needs.
What comes next
- The agreed configuration and integration work
- Testing and team responsibilities
- The steps required before going live
No perfect brief required.
Your business context is enough to begin.
A few things,
made clearer.
See all FAQsWho is YNOW for?
Two kinds of teams. Founders launching a telehealth brand who want to go to market fast without stitching together a dozen tools. And operators of existing telehealth brands who have outgrown a patchwork of store, quiz tool, subscription app, payment providers, doctor network and support desk.
What does YNOW do?
YNOW is the platform for telehealth brands. It gives your brand everything it needs to sell, prescribe, ship and retain on one connected platform: storefront, medical assessment, checkout, clinician review, pharmacy fulfillment, subscriptions, customer support and marketing tracking. Your brand stays up front with your customers. YNOW runs everything behind it. See the platform
How do I get started?
Click Get started and share a few details about you and your company. Our team follows up personally to talk through your brand, pricing and onboarding. There is no self-service signup. Get started
How do I get pricing?
Pricing is shared once you get in touch. Tell us about your brand, your categories and your markets, and we’ll talk through the setup and pricing that fit. Get pricing
Good things start with a conversation.Let’s talk about
your next chapter.
Launching a brand or replacing a patchwork?
Let’s find the right setup together.
Get started
A conversation. Tailored pricing.
Onboarding around your business.